(formerly just GM) hide a problem with the Volt? Whoda thunk such a thing...
Apparently, way back in June, General Motors heard about a Volt fire that happened three weeks after said vehicle was crash tested, yet it wasn’t until November that the company, nor NHTSA disclosed there was a potential problem, urging both dealers and customers to drain the battery pack immediately following an accident.
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Joan Claybrook, a former adminstrator at NHTSA believes part of the reason for the delay was the “fragility of Volt sales.” Yet she also believes that “NHTSA could have put out a consumer alert, not to tell them [customers] for six months makes no sense to me.”
Think they'd have had such concern for, say a Ford(non-GM that is) product? Me neither.
Oh, and on that buy-back offer that GM made, well, they seem to have changed their mind on that:
Tony Faria, auto industry expert at business professor at the University of Windsor, said Akerson's comments are causing public relations headaches for the automaker.
"That certainly may be something that will hurt GM more than anything else because it makes it sound as if GM very confidently went forward and said, 'we're so confident in this vehicle and all the satisfaction of the owners of this vehicle and we'll buy it back if anyone is concerned.' This sounds like they've had second thoughts about it, which makes it a little bit worse than what it really was."
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