“This is the next step with the ‘add a tip’ option on the kiosks & checkout pads. Shake Shack’s kiosk demonstrates what happens when you don’t have a printed menu, but instead the kiosk displays what the computer is programmed to do. It asks for a ‘tip’, and if you chose ‘zero’, it increases the price of every item ordered by $0.50. As he notes, the kiosk in this case put up a pop-up noting the ‘price adjustment’, but how many kiosks are programmed to do it in the background where you will only see the total?
“I note it is Shake Shack, but have to believe that other vendors will do the same thing as long as they feel they can get away with it.”
Probably.
Kim tells about a local place he and his wife like. Well, a Five Guys burger place opened up here. Good food, but expensive.
Ways down the road is a local place called Patty Wagon that makes quite good burgers, and a bit less expensive. And it's one of several, according to daughter. As she put it "It's hard to start a 'Big Fancy Chain' place when there are local places that have been here for years that are at least as good, and less expensive.
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