I've got a Square Deal B press I picked up used, oh, eight or ten years ago. I've loaded a bleepload of 9mm and .45acp with it since. And, as you might imagine, it needed some work.
So I e-mailed Dillon and asked about getting it worked on. "$67.95 to strip, clean, replace anything that needs it, lube, and adjust. Includes shipping back to you. You can send payment or we'll call when it's done." So I packed it up and sent it, asking for the 'call when done'.
Less than three weeks later UPS dropped a box on the porch. And the thing looks new, and is smoother than when I picked it up. Charge sheet inside listing everything replaced and the final bill: $0.
'Nice' is understatement.