Bank of America is saying "We don't have a corporate policy

on that"; McMillan says
In response to Bank of America's public statement:

The statement we [McMillan] posted was an accurate account of the events that transpired late last week. McMillan Group has been in good standing with B of A and a loyal customer for the past 12 years. We were told that we must finalize all of our accounts because we manufacture firearms.

McMillan cannot speak for Bank of America's company wide policies, but we can speak out about our personal experiences.

We [McMillan] kindly suggest that if Corporate Bank of America has no policy against conducting business with firearms manufactures, then they should communicate these policies with their regional Vice Presidents and other management.
So, is this a local branch that doesn't like those icky gun people? Or is this an unofficial policy they don't want to talk about? I have to note, calling McMillan a liar isn't the best idea I can think of.