Friday, November 10, 2006

Remember KFC rolling over to the health nazis?

I wrote to them about it because
My daughter loves(d) KFC chicken, and
My daughter is allergic to soy.
Not tongue-swells-up-and-you-choke level, but the effects on her are not good. So I wrote to them and informed them that rolling over on this lost her as a customer-probably a lot of other people for the same reason, too- , and I wasn't coming back because I'm pissed at them for rolling over. Put more diplomatically, of course.

Today I got a letter from them:

Dear " ":
Thank you for expressing your point of view on trans fat and hydrogenated oils.

Colonel Sanders created KFC's Original Recipe checken over 50 years ago, and we've been cooking it the Colonel's way ever since so that it's finger lickin' good. We've tested oils that are trans-fat free, but we haven't found a recipe yet that's as delicious as our world-famous Original Recipe.

We are extremely careful about tampering with the taste of America's favorite fried chicken, and we will continue to take that very seriously as we explore oil alternatives and supply availability.

In the meantime, we provide complete nutrition information for all our products on kfc.com and in our restaurant brochures, including how all food can be part of a healthy diet.

Thank you again for taking the time to share you perspective.

Sincerely,

KFC Consumer Affairs


So:
Ignored the point about a lot of people being sensitive to soy,
State flatly "We've tested oils that are trans-fat free, but we haven't found a recipe yet that's as delicious as our world-famous Original Recipe."
And ignore my gripe about them rolling over to the food nannies.

So they say they're using stuff that will make the food taste not as good but are 'very careful about tampering with the taste'. Jeez, what a load of crap.

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