Jeez, if this is accurate a lot of the police in Mumbai (updated)

need to be fired. Now.
But what angered Mr D'Souza almost as much were the masses of armed police hiding in the area who simply refused to shoot back. "There were armed policemen hiding all around the station but none of them did anything," he said. "At one point, I ran up to them and told them to use their weapons. I said, 'Shoot them, they're sitting ducks!' but they just didn't shoot back."
...
The militants returned inside the station and headed towards a rear exit towards Chowpatty Beach. Mr D'Souza added: "I told some policemen the gunmen had moved towards the rear of the station but they refused to follow them. What is the point if having policemen with guns if they refuse to use them? I only wish I had a gun rather than a camera."

Unarmed hotel staff putting their lives on the line to protect their guests, and armed cops refusing to, y'know, draw their sidearm and actually use it? That's friggin' disgusting.

Update: Neo-Neocon came up with this, which could indicate a combination of lack of training and political bullcrap being the cause.