Karen Woods says when she rang 999 she was told paramedics would be there in less than two hours - fitting within the four-and-a-half-hour window for stroke patients to receive the 'clot busting' thrombolysis medicine.
However, after a one hour and 45 minute anxious wait at her home near Swansea holding her mother Doreen's hand, the ambulance had still not arrived, forcing Karen to ring again - when she was told the wait was now a further eight hours.
To save her mother, the psychiatric nurse had to drag her into a wheelchair and carry her out of the house and into the car, with every movement causing immense pain to her mother's osteoarthritis-ridden body.
Followed by lots of "We're very sorry, and this isn't the level of service we want to give" and so forth. Which is the same thing they'd say if she'd died while waiting. And so forth.
4 comments:
Well as long as they’re sorry 🙄
Ed
If I call 911 for family and the operator says it's going to be 2 hours before the paramedics get there, I'm going pick somebody up and carry their ass to the car and drive them to hospital myself.
If I'm alone and it's me and I can't drive, I can get a Uber in less than 2 hours.
How is someone that helpless that you wait for HOURS for a problem you can address faster yourself?
If she said she was a muslim immigrant, they would've been there in minutes.
-lg
Her mother was old and bed ridden. They decided they didn't want to treat her to save costs.
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