Wednesday, April 19, 2017

Say what you will about S&W, their customer service

is pretty good. 

I checked everywhere I could think of, and searched around, and everyone is out-of-stock on what I needed.  So called S&W:
"Need a part for my pistol."
"What pistol?  What part?  What caliber?  What's your address?  It's in the mail."

Can't ask for better than that.


Anonymous said...

Springfield Armory is the same way.

Sanders said...

Beretta USA is the same way, too.

Richard Watson said...

Maybe that's why dealers don't stock the part; you can get it free with a phone call.

Firehand said...

Possibly. All the sites I checked, it was
Out of stock
Out of stock, no backorder
Out of stock, backorder
Special order, allow 'X' days

Apparently, from what I've read, they've got a new striker unit design/new steel, maybe it's because of the new design?