the last few years, you know what a friggin' mess it's been; appears DPS is actually trying to do something about it. Finally.
This has been a mess for years, and it's gotten worse the last few. You've had people taking multiple mornings off work to get to an exam station hours before it opens and still being told "You can't take your test today, you'll have to come back." Again. Etc. First-class pain in the ass, to say the least. Add to that some examiners being assholes, I'm surprised it took this long to cause something to happen. I figure enough people went to their reps and raised hell, they finally raised enough hell with the Commissioner's Office that they had to get something done.
No, I'm not real forgiving; I've heard too much crap over the years of that agency playing games. Hopefully they'll actually do something about this mess.