Thursday, January 30, 2025

Short time or not, this I have to talk about

I have a Crossbreed holster- the Reckoning, to be precise- and it's been good.  Right up till I found a crack in the Kydex portion a couple of weeks ago.  Yes, I seem to be hard on things.

So to the site I go, find the 'FAQ' page, which has a "What if my Kydex cracks?" section.  Email was sent.  Next morning was a response, with a "We're 2-3 weeks out on orders, we'll get it out soon as we can."  Which is good.

Yesterday I came in.  Which package had, instead of a kydex piece to install, a new holster.

Place does service like that, it's a good thing to tell people about it.

4 comments:

Just Becuz said...

That's impressive. Next time I'm shopping, I will take another look at them!

Anonymous said...

Have 1/2 dozen of their IWB holsters. Very good quality. Try their belts. Excell

Anonymous said...

Good to know some companies still stand behind their work, rather that make excuses to screw you

Anonymous said...

Fobus paddle OWB. Roto works well too if you like a different cant. That's all I've used for 20+ years with great results. Enjoy.