I'd heard of QC problems, but it seems they've also got very bad customer service problems.
From the last, on a .40-caliber pistol:
So, I finally sent it in and waited well over a month for its
Upon receipt, I returned to the range and found little, if any
change. They also thoughtfully included a test target with my
returned PT109AF. The only problem was the holes were from a .22
caliber handgun, and the target was noted as such.