So to the site I go, find the 'FAQ' page, which has a "What if my Kydex cracks?" section. Email was sent. Next morning was a response, with a "We're 2-3 weeks out on orders, we'll get it out soon as we can." Which is good.
Yesterday I came in. Which package had, instead of a kydex piece to install, a new holster.
Place does service like that, it's a good thing to tell people about it.