Wednesday, April 19, 2017

Say what you will about S&W, their customer service

is pretty good. 

I checked everywhere I could think of, and searched around, and everyone is out-of-stock on what I needed.  So called S&W:
"Need a part for my pistol."
"What pistol?  What part?  What caliber?  What's your address?  It's in the mail."

Can't ask for better than that.

4 comments:

  1. Anonymous6:44 PM

    Springfield Armory is the same way.

    ReplyDelete
  2. Sanders9:07 AM

    Beretta USA is the same way, too.

    ReplyDelete
  3. Maybe that's why dealers don't stock the part; you can get it free with a phone call.

    ReplyDelete
  4. Possibly. All the sites I checked, it was
    Out of stock
    or
    Out of stock, no backorder
    or
    Out of stock, backorder
    or
    Special order, allow 'X' days

    Apparently, from what I've read, they've got a new striker unit design/new steel, maybe it's because of the new design?

    ReplyDelete

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