tag:blogger.com,1999:blog-8515829.post2654195568475219518..comments2024-03-28T00:27:14.676-07:00Comments on Irons in the Fire: Government Motors screws up, tries to catch horse afterFirehandhttp://www.blogger.com/profile/04562365951182027709noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-8515829.post-5723861566641461472009-07-23T20:06:27.546-07:002009-07-23T20:06:27.546-07:00I guess after the stink of the story got people...I guess after the stink of the story got people's attention, GM decided the ought to pay attention and try to deal with it. Or defuse it. Or something.Firehandhttps://www.blogger.com/profile/04562365951182027709noreply@blogger.comtag:blogger.com,1999:blog-8515829.post-69433723576027679882009-07-23T08:02:45.353-07:002009-07-23T08:02:45.353-07:00Adam Denison said...
Our response, I thought, ...<b>Adam Denison said...</b><br /> <i>Our response, I thought, was pretty proactive...</i> <br /><br />Dang, Firehand! If this Denison comment is on the up-and-up(?) you've even got GM-types reading here! <br /><br />I'm not sure that's a good thing though, them (GM) now being the gummint and all? ;-)martywdhttps://www.blogger.com/profile/11123381583620194742noreply@blogger.comtag:blogger.com,1999:blog-8515829.post-37445009633233525062009-07-23T06:21:36.666-07:002009-07-23T06:21:36.666-07:00Yes, actually. I'm happy to report that throug...Yes, actually. I'm happy to report that through Twitter and online web chats we've been able to help out customers in similar situations. We've helped them track the status of their orders, provided them the names of dealers who have cars available and offered other help. That's the beauty of social media. It allows to connect more directly with customers.Adam Denisonhttps://www.blogger.com/profile/10048757226778941024noreply@blogger.comtag:blogger.com,1999:blog-8515829.post-26527270949003075042009-07-23T06:04:04.942-07:002009-07-23T06:04:04.942-07:00Our response, I thought, was pretty proactive. Thi...Our response, I thought, was pretty proactive. This is a case of supply and demand because of how much in demand the Camaro is right now. Granted, it could've been handled better (hindsight is always 20/20, right?), but we're trying to correct the situation. Vijay and I have been in touch and we'll follow up with him when he gets back from vacation.Adam Denisonhttps://www.blogger.com/profile/10048757226778941024noreply@blogger.comtag:blogger.com,1999:blog-8515829.post-86961881860123170572009-07-23T04:17:40.333-07:002009-07-23T04:17:40.333-07:00Not because he wants to test drive one and MAYBE b...Not because he wants to test drive one and MAYBE buy one, BUT because he's associated with the wapo. Wanna bet if a grunt-in-the-trenches blogger tried for this that anything would have happened?Anonymousnoreply@blogger.com