Wednesday, April 19, 2017

Say what you will about S&W, their customer service

is pretty good. 

I checked everywhere I could think of, and searched around, and everyone is out-of-stock on what I needed.  So called S&W:
"Need a part for my pistol."
"What pistol?  What part?  What caliber?  What's your address?  It's in the mail."

Can't ask for better than that.

4 comments:

Anonymous said...

Springfield Armory is the same way.

Sanders said...

Beretta USA is the same way, too.

Richard Watson said...

Maybe that's why dealers don't stock the part; you can get it free with a phone call.

Firehand said...

Possibly. All the sites I checked, it was
Out of stock
or
Out of stock, no backorder
or
Out of stock, backorder
or
Special order, allow 'X' days

Apparently, from what I've read, they've got a new striker unit design/new steel, maybe it's because of the new design?