United Airlines, you suck

On a monumental level.
“I was surprised.  I didn't know which way to go.  Here I am at LAX with all these people and it's all new to me. I was just lost I didn't know what to do which is an awful feeling," Shatz told the paper.

Shatz was traveling alone and suffers from macular degeneration, an eye condition that limits his sight. "They just left me kind of stranded. Here I'm 90 years old, and I don't know -- I really didn't have anybody else I could call."
I'm going to leave this now, because my language is about to degenerate.  Badly.